FAQ

Find answers to common questions about Posterjunkies prints, paper quality, shipping, packaging, and custom options. If your question is not listed here, use the contact form and I’ll be glad to help.

Prints
Do you offer custom sizes?

Yes. If you have a specific size in mind, let me know and I’ll do my best to make it happen.
What paper do you print on?

All designs are printed on premium matte paper with a smooth, non-reflective finish. You can choose between three paper weights:

  • 170 gsm – Vibrant colors and solid durability.
  • 200 gsm – A heavier matte option with a refined feel.
  • 250 gsm – Museum-quality paper for a gallery-style presentation.
How are prints packaged?

Prints are packaged with care to ensure safe delivery. Smaller sizes ship flat in sturdy envelopes, while larger prints are rolled into durable tubes.
What is your shipping timeframe?

Orders are processed within 1–3 business days. Delivery usually takes 4–6 business days depending on your location.
Where do you ship to?

I currently ship to 19 countries: United States, Australia, Belgium, Denmark, Germany, Finland, France, Ireland, Italy, Canada, New Zealand, Netherlands, Austria, Romania, Sweden, Switzerland, Singapore, Czech Republic, and the United Kingdom.

You can find the full list of available countries by selecting your location from the drop-down menu in the navigation bar. This will also display prices in your local currency.

If your country isn’t listed, reach out via email or the contact form and I’ll check if I can accommodate your request.
How do you print locally if you ship internationally?

I work with trusted print partners across different regions. This way, your print is produced closer to you, reducing shipping times and environmental impact.
Do I have to pay customs fees?

If you are located in the EU, UK, Norway, US, Canada, Australia, New Zealand, or Singapore, no customs fees apply (Delivered Duty Paid). Other regions may be subject to customs fees depending on local regulations.
What if my question is not answered here?

If you cannot find what you’re looking for, simply reach out through the contact form. I’ll be glad to assist with questions, special requests, or custom inquiries.

Digital Downloads
Do you offer digital downloads?

Yes. With digital downloads you get instant access to your new art without waiting for shipping. Each purchase includes 5 high-resolution JPG files (300 DPI), formatted in the most common aspect ratios.
Do you offer custom digital files?

Yes. Some designs can be customized as digital files. If customization is available, you will see a personalization text field on the product page. Please add your design preferences and preferred print size there when placing your order. I will create a high-resolution JPG (300 DPI) tailored to your request and deliver it within 24 hours. You will receive an email with a download link.
What aspect ratios are included?

Your download includes files in 2x3, 3x4, 4x5, 11x14, and International (ISO) ratios. For a full list of popular sizes that match these ratios, see the size guide.
How do I receive my files?

You can download your files immediately after purchase. A download link will also be sent to your email, and you can always access your files anytime from your customer account.
How do I print my digital file?

You can print at home, at a local print shop, or through an online printing service. For best results use high-quality matte or satin paper and make sure you select the correct file for your chosen frame size.
Will I receive a physical product?

No. Digital downloads are files only. If you prefer a ready-to-hang print, you can order a physical print instead.
Can I get a refund on digital downloads?

Since the files are delivered instantly, digital downloads are non-refundable.
Can I use the digital file commercially?

No. Digital downloads are for personal use only. Resale or redistribution is not allowed.